Kiri Kiya's Privacy Policy –
Your Data, Our Responsibility

Kiri Kiya is a trusted online gaming platform in Bangladesh. We believe your personal data belongs to you — and protecting it is our primary responsibility. This Privacy Policy clearly explains what information Kiri Kiya collects, why it is collected, how it is used, and how it is kept secure.

Kiri Kiya's Privacy Policy is built in accordance with Bangladesh's applicable data protection laws and international standards. We never share your information with third parties without your consent, and we place your privacy above our commercial interests.

Whether you're visiting the Kiri Kiya website, registering an account, playing games, or using any of our services, we make sure your information is in safe hands at every step. Reading this policy will show you exactly how Kiri Kiya protects your privacy.

Kiri Kiya only collects information that is genuinely necessary for providing services, verifying identity, and ensuring security. Collecting unnecessary data goes against our policy. A detailed breakdown by category is provided below:

Kiri Kiya never collects or stores your full bank account details, passwords, or PINs. Payment information is processed directly through encrypted channels.

Kiri Kiya uses your collected data solely for defined purposes. Your information will never be used for any new purpose without your consent. Each use case is clearly outlined below:

• Account Management: For your registration, login, password recovery, and account security.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Identity Verification (KYC): For age verification and compliance with Anti-Money Laundering (AML) regulations.
• Customer Support: To address your complaints or inquiries and to maintain communication with you.
• Fraud Prevention: To detect suspicious activity and keep all members' accounts secure.
• Service Improvement: Analysing anonymous usage statistics to improve the overall platform experience.
• Legal Obligations: To comply with applicable laws or government directives.

Your data is stored on Kiri Kiya's secured servers, housed in internationally certified data centers with round-the-clock physical and digital security.

Kiri Kiya does not retain data beyond the required period. Retention timeframes depend on the type of data and applicable legal requirements:

• Personal identity information is retained for as long as your account remains active.
• Financial transaction records are retained for up to 5 years as required by law.
• Most data is permanently deleted within 90 days of account closure.
• Certain records may need to be retained for a specified period due to legal obligations.

Once deleted, data cannot be recovered by any means – this is a core part of Kiri Kiya's data management policy.

Kiri Kiya never sells your personal information. However, limited data may be shared with trusted third parties where necessary to operate our services. This is done under strict agreements and only for specific purposes:

• Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Services: Regulated and accredited service providers for KYC and age verification.
• Technology Partners: Server and network infrastructure providers who operate under confidentiality agreements.
• Legal Authorities: When required by a court order or a lawful request from a government authority.

The Kiri Kiya website uses cookies. Cookies are small data files stored in your browser that help improve your experience on the site. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your language preference, theme, and other settings.
• Analytics Cookies: Collecting anonymous statistics to understand which parts of the site see the most activity.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain parts of the site to function incorrectly.

You have full control over your personal data at Kiri Kiya. You may submit any of the requests below, and we are obligated to respond within 30 business days:

To exercise any of these rights, email us at support@kirikiya.ws or reach out via Live Chat. Once your identity is verified, we will act promptly.

Kiri Kiya is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If a minor has registered by mistake and provided their details:

• That account will be closed immediately.
• All collected data will be permanently deleted.
• Deposited funds will be returned through the designated process.

Kiri Kiya uses industry-leading security technology to protect your data. Our security framework is built across multiple layers, so even if one layer is compromised, your information remains safe.

• 256-bit SSL Encryption: Every connection on the site is encrypted, ensuring no one can intercept your data in transit.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your login.
• Real-Time Fraud Monitoring: Suspicious logins or transactions are automatically detected and an immediate alert is sent.
• Firewall & DDoS Protection: Advanced server-level firewalls and intrusion prevention systems are active.
• Regular Security Audits: Regular penetration testing is conducted by independent security specialists.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.

Kiri Kiya may update this Privacy Policy when necessary. Before making any changes, we follow these steps:

• A notice will be sent to your registered email or via SMS at least 15 days before any changes take effect.
• A clear notice of any changes will be prominently displayed on the website homepage.
• The "Last Updated" date at the top of the document will be revised.
• For significant changes, we may seek your explicit consent separately.

Continued use of Kiri Kiya after any changes takes effect means you accept the updated policy. If you do not agree with a change, please contact us at support@kirikiya.ws.

For any questions, complaints, or requests regarding this Privacy Policy, contact Kiri Kiya's data protection team directly. We typically respond within 2 business days.